Refund policy

Create Scent & Co

We aim to ensure customer satisfaction with every purchase.

Returns

Due to the nature of our products, returns are accepted only in the following cases:

• Damaged items
• Incorrect products delivered

Refunds

Refunds are not applicable. We provide replacement only after verification.

Eligibility

To qualify:

• Issue must be reported within 24 hours of delivery
• Product must be unused and in original packaging

Process

Contact our support team with:

• Order details
• Photos of the issue